Digital inclusion in Western Australia shapes how people connect with their communities, find information and take part in everyday life.
That is why the findings of Why it Matters: A Digital Inclusion Storytelling Collection, developed through the WA Digital Inclusion Project, have particular relevance for Western Australia’s peer support sector.
The collection brings together stories and reflections from community members and service providers across metropolitan, regional and remote WA. It explores the experiences of people affected by digital exclusion and what needs to change to create a more digitally inclusive Western Australia.
Why digital inclusion in WA matters
Digital inclusion is about much more than having access to technology.
Access to devices, affordable data, reliable connectivity, digital skills and trusted support can influence someone’s ability to participate in education, employment, health care, banking, government services and community life.
For peer support groups, there is another important connection. Many groups use digital platforms to share trusted information, organise activities and help people stay connected between meetings.
When people face barriers to getting online or using digital services confidently, those barriers can also affect their opportunities for connection and participation.
Alike WA staff Stacey and Tanzi recently attended the launch of Why it Matters at the State Library of Western Australia. One message from the event particularly resonated with us: digital inclusion is connected to dignity, safety, independence and people’s ability to exercise their rights.
The project’s work with more than 100 Community Champions also demonstrates the value of community-led approaches to digital inclusion.
Take a deeper look at the findings
The WA Digital Inclusion Project is now hosting a free online webinar, Beyond Why it Matters: A Deep Dive into Digital Inclusion in Western Australia.
Raffael Di Bartolomeo from Two Roads and Elliot Sawers from the WA Digital Inclusion Project will explore the stories, themes and recommendations that emerged through the project.
Date: Wednesday 9 September 2026
Time: 10.00am to 11.30am AWST
Location: Online via Microsoft Teams
Cost: Free
Accessibility: AUSLAN interpreted
The discussion will look at what communities shared about affordability, access and digital skills, as well as the role trusted local organisations can play in building digital confidence. It will also consider emerging issues such as artificial intelligence and digital service delivery.
The webinar is relevant to community organisations, policymakers, local governments, libraries, Community Resource Centres, funders and others interested in creating a more digitally inclusive WA.
For more information visit the WA Digital Inclusion website or contact digitalinclusion@wacoss.org.au.